Internship Loyalty Program and CRM

Evere

Joining the Decathlon headquarters means becoming part of a collective where a variety of talents work together to imagine, build and innovate. Everyone brings their expertise to advance the company and improve the experience of our customers and colleagues in the store. The atmosphere? Dynamic and friendly, punctuated by team spirit and sports activities between colleagues. Here, we share, learn and grow together, in an environment where each project is a new challenge to be met.

YOUR MISSION

If you consider the customer to be at the heart of the company, this internship is for you!

You will have a variety of tasks, including:

managing and optimizing the loyalty program and CRM;
working with shop customer service managers to improve the in-store customer experience;
driving loyalty and customer satisfaction strategies;
analyzing loyalty data and making recommendations for improvements.

YOUR PROFILE

We are looking for a student (Commerce, Marketing, or equivalent), available for an internship of a minimum of 3 months.

You love sports and have a keen interest in customer relationship management and customer loyalty. Excellent communication and interpersonal skills are essential, as is the ability to work independently and as part of a team. Finally, analytical skills are needed to interpret customer data.

A professional knowledge of French is required, and a good knowledge of Dutch would be a plus.

Ready to join us ?