Business Applications Manager - Decathlon Marketplace

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Joining the Decathlon headquarters means becoming part of a collective where a variety of talents work together to imagine, build and innovate. Everyone brings their expertise to advance the company and improve the experience of our customers and colleagues in the store. The atmosphere? Dynamic and friendly, punctuated by team spirit and sports activities between colleagues. Here, we share, learn and grow together, in an environment where each project is a new challenge to be met.

YOUR MISSION

The Decathlon Marketplace is our vibrant ecosystem, connecting sports enthusiasts with a wide range of products, services, and solutions from our partner sellers.

Our Business Applications team is the engine behind this success. Our mission ? To create and optimize reliable and innovative tools (like Pipedrive, Zendesk, and Retool) to elevate the end-to-end user experience. We are the bridge between business and technology, and we're looking for our next Business Applications Manager!

Mission : make an impact !

Project & Strategic Initiatives Management

Manage end-to-end digital projects, overseeing design, implementation, and change management.
Lead the adaptation and implementation of tools and processes to support the marketplace's global expansion.
Drive optimization projects for core business systems (e.g., our seller support and CRM platforms) to boost efficiency and user experience.
Design, develop, and launch new tools and features that address evolving business needs and improve the seller lifecycle.

Tool Ecosystem Optimization & Automation

Manage and optimize our core tool ecosystem, including platforms like Pipedrive, Zendesk, and Retool.
Develop and maintain automations using low-code and no-code platforms to connect applications and streamline workflows.
Build custom internal applications and dashboards to provide actionable insights and empower operational teams.

Process, Data & Change Management

Serve as the bridge between business and technical teams, aligning strategic objectives with practical technical solutions.
Ensure data quality, consistency, and accuracy across all integrated business applications.
Create and maintain clear documentation for both technical processes and end-user training.
Conduct training sessions to ensure effective tool adoption and adherence to best practices.
Provide ongoing user support to ensure smooth daily operations for internal teams.

YOUR PROFILE

You are a proactive problem-solver with a passion for building and optimizing digital solutions. As a fast and curious learner, you possess a strong analytical mindset and the ability to find creative solutions. You are an adaptable, autonomous, and detail-oriented individual who thrives on challenges. As a genuine sports enthusiast, you have a passion for our products and our mission.

In addition to these essential qualities, you have:

a degree from a business or engineering school.
maximum 5 years of work experience.
mastery of Excel (pivot tables, lookups, formulas).
knowledge of Python and JavaScript. Knowledge of SQL is a significant plus!
fluency in English (all our communications and meetings are in English). French and/or Dutch are a plus.