Joining the Decathlon headquarters means becoming part of a collective where a variety of talents work together to imagine, build and innovate. Everyone brings their expertise to advance the company and improve the experience of our customers and colleagues in the store. The atmosphere? Dynamic and friendly, punctuated by team spirit and sports activities between colleagues. Here, we share, learn and grow together, in an environment where each project is a new challenge to be met.
Joining the Decathlon headquarters means becoming part of a collective where a variety of talents work together to imagine, build and innovate. Everyone brings their expertise to advance the company and improve the experience of our customers and colleagues in the store. The atmosphere? Dynamic and friendly, punctuated by team spirit and sports activities between colleagues. Here, we share, learn and grow together, in an environment where each project is a new challenge to be met.
YOUR MISSION
As part of the Process Management Team, you'll be involved in a variety of key projects that help our marketplace run efficiently and reliably. Your tasks will include:
Process optimization & externalization
Supporting the mapping, improvement, and externalization of operational processes in collaboration with internal and external stakeholders.
Payment operations
Working closely with our payment provider, you will help track and follow up on Service Level Agreements (SLAs), and assist with ongoing operational topics to ensure smooth and timely payments.
Seller support operations
Supporting the follow-up of workflows between our internal Seller Support team and external partners, acting as a link to ensure alignment and drive improvements.
Internal Communications & Stakeholder Management
You'll be a key point of contact, facilitating communication between the Process Management team and various internal departments. You will provide timely updates on project progress, process changes, and key developments to ensure all teams are aligned and informed. This includes preparing and presenting reports, as well as acting as a central hub for information flow to drive cross-functional collaboration.
YOUR PROFILE
- You’re currently studying in a relevant field (e.g. Business, Operations, Supply Chain, or similar)
- You have strong analytical and organizational skills
- You’re a clear communicator and enjoy collaborating across teams
- You’re curious, proactive, and eager to learn more about marketplaces and operational excellence
- Bonus: You have an interest in e-commerce, customer experience, or process optimization
- English and Dutch is a must, French is plus
Ready to Play ?
Passion for sport
Team spirit
Proactive and takes initiatives
Customer-oriented
Good communication
⏱️ Flexible
The values that drive us
The values that drive us
Get moving with us, find your job !
Tell us what you're interested in, leave your details and we'll send you suitable offers.
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