Internship Website and Customer Experience

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Joining the Decathlon headquarters means becoming part of a collective where a variety of talents work together to imagine, build and innovate. Everyone brings their expertise to advance the company and improve the experience of our customers and colleagues in the store. The atmosphere? Dynamic and friendly, punctuated by team spirit and sports activities between colleagues. Here, we share, learn and grow together, in an environment where each project is a new challenge to be met.

YOUR MISSION

If you know how to create a website and consider customer relations to be an important factor in a company, then this internship is for you!

Your tasks will include:

designing and developing a website centralising information on customer service and experience in Belgium;
creating a resource platform for the customer service managers in the 34 shops;
helping to drive customer loyalty and satisfaction strategies;
updating and optimising the content of the website.

YOUR PROFILE

We are looking for a student (IT, Business, Digital Marketing or equivalent), who regularly plays sports.

Mastery of website creation tools (CMS, HTML, CSS, etc.) is required, as well as the ability to work autonomously, but also in a team. An interest in customer relations is also expected.

A professional knowledge of French is required, and a good knowledge of Dutch would be a plus.

Ready to join us ?