Internship Customer & Website Experience - Decathlon Belgium

Evere

Decathlon Belgium | Commercial Team

Joining the Decathlon headquarters means becoming part of a collective where a variety of talents work together to imagine, build and innovate. Everyone brings their expertise to advance the company and improve the experience of our customers and colleagues in the store. The atmosphere? Dynamic and friendly, punctuated by team spirit and sports activities between colleagues. Here, we share, learn and grow together, in an environment where each project is a new challenge to be met.

YOUR MISSION

Decathlon Belgium is looking for an intern to join our Customer team within the Commercial team. Under the supervision of the "National Customer Service & Experience Leader," you will work with a team of 4 people dedicated to improving the customer experience. This is a full-time internship lasting 3 to 12 months, and it is an unpaid observation internship.

This internship is perfect for you if you are passionate about creating websites and believe that customer relationships are crucial for a company's success.

Your Mission

Your main tasks will include:

Design and development of a website to centralize information on customer service and the customer experience in Belgium.
Creation of a resource platform for the customer service leaders in our 34 stores.
Participation in the development of customer loyalty and satisfaction strategies.
Updating and optimizing the content of the website.

YOUR PROFILE

We are looking for a student (in IT, Business, Digital Marketing, or an equivalent field) who regularly practices a sport. The ideal candidate must possess the following skills:

Technical Skills: Website creation.
Interpersonal Skills: Proactive, autonomous, creative, with experience in user experience and customer relations.
Languages: Professional fluency in French and/or Dutch is required, and a good knowledge of English is a plus.

The internship will take place at the Decathlon Belgium headquarters, located at Av. Jules Bordet 1, 1140 Evere, Belgium.

Ready to Play ?